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PRIVACY POLICY

Effective Date: August 1, 2026

Last Updated: August 1, 2026

COVENANT respects your privacy and is committed to protecting the personal information you provide when visiting our website, placing an order, contacting us, or otherwise interacting with our services.

This Privacy Policy explains how [LEGAL BUSINESS NAME], doing business as COVENANT (“COVENANT,” “we,” “us,” or “our”), collects, uses, protects, and discloses personal information.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

The information we collect depends on how you interact with COVENANT.

Information You Provide

We may collect information you voluntarily provide, including:

  • Full name.

  • Email address.

  • Telephone number.

  • Billing and shipping addresses.

  • Account login information.

  • Order and purchase information.

  • Product preferences and sizes.

  • Return or exchange information.

  • Customer-service messages.

  • Reviews, comments, photographs, or other content you submit.

  • Marketing preferences.

  • Any other information you choose to provide.

Payment Information

Payments are handled through authorized third-party payment processors.

Your payment provider may collect your card number, expiration date, billing address, security code, or other information required to process the transaction.

COVENANT does not intentionally store complete payment-card numbers on its own systems.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • Internet Protocol address.

  • Browser and device type.

  • Operating system.

  • Pages viewed.

  • Referring website.

  • Date and time of access.

  • General geographic location based on your IP address.

  • Shopping-cart and checkout activity.

  • Website performance and error information.

We may collect this information through cookies, server logs, and similar technologies.

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Process, confirm, and fulfill orders.

  • Process payments and refunds.

  • Arrange shipping and delivery.

  • Manage returns and exchanges.

  • Create and maintain customer accounts.

  • Provide order updates and customer support.

  • Respond to questions, requests, or complaints.

  • Prevent fraud, unauthorized transactions, and misuse.

  • Maintain the security and operation of our website.

  • Improve our products, website, and customer experience.

  • Maintain business and transaction records.

  • Comply with legal, tax, accounting, and regulatory obligations.

  • Send marketing communications when you have requested or consented to them.

We will not use your personal information for a materially different purpose without providing appropriate notice when required.

3. NO SALE OR ADVERTISING-RELATED SHARING

COVENANT does not sell your personal information.

We do not disclose personal information to third parties for their own independent marketing purposes.

We do not share personal information for cross-context behavioral advertising or targeted advertising based on your activity across unrelated websites or services.

We may disclose limited information to service providers when necessary to operate our business and complete a service you requested. These operational disclosures are described below.

4. SERVICE PROVIDERS

We may provide limited personal information to companies that perform services on our behalf, including:

  • Website hosting and e-commerce providers.

  • Payment processors.

  • Shipping carriers and fulfillment providers.

  • Email and customer-support providers.

  • Fraud prevention and website-security providers.

  • Professional advisers, accountants, and legal service providers.

  • Website-performance and essential analytics providers.

These providers receive only the information reasonably necessary to perform their services and are not authorized by COVENANT to use that information for their own independent marketing.

For example, a shipping carrier may receive your name, address, telephone number, email address, and order-delivery information so it can deliver your package.

5. LEGAL AND SAFETY DISCLOSURES

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, court order, subpoena, or legal process.

  • Respond to a lawful government request.

  • Detect or prevent fraud, security incidents, or unlawful activity.

  • Protect the rights, property, or safety of COVENANT, our customers, or others.

  • Enforce our Terms and Conditions or other policies.

  • Establish, exercise, or defend legal claims.

6. BUSINESS TRANSFERS

If COVENANT is involved in a merger, acquisition, reorganization, financing, sale of assets, or transfer of all or part of the business, personal information may be reviewed or transferred as part of that transaction.

Any successor that receives personal information will be required to handle it consistently with applicable law and the privacy commitments that apply at the time of transfer.

7. COOKIES AND SIMILAR TECHNOLOGIES

Cookies are small files placed on your browser or device that help websites operate properly.

COVENANT may use cookies and similar technologies to:

  • Keep the website functioning.

  • Remember the contents of your shopping cart.

  • Maintain your account session.

  • Save language or website preferences.

  • Support secure checkout.

  • Detect fraud or suspicious activity.

  • Understand general website performance.

You may be able to control cookies through your browser or device settings. Blocking essential cookies may prevent certain website features, including your shopping cart or checkout, from functioning correctly.

COVENANT does not use cookies to sell your personal information.

8. EMAIL AND TEXT COMMUNICATIONS

We may send transactional communications concerning:

  • Order confirmations.

  • Payment status.

  • Shipping and delivery updates.

  • Return or refund information.

  • Account security.

  • Customer-service requests.

These communications are necessary to provide the services you requested.

We will send promotional emails or text messages only when permitted by law and based on the preferences or consent you provide.

You may unsubscribe from promotional emails using the unsubscribe link included in the message. You may opt out of promotional text messages by following the instructions included in the message.

Opting out of promotional communications will not prevent us from sending necessary order or service-related messages.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:

  • Fulfill and document transactions.

  • Provide customer support.

  • Maintain tax, accounting, and business records.

  • Resolve disputes.

  • Prevent fraud or abuse.

  • Enforce our agreements.

  • Meet legal and regulatory requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably necessary, we may delete, destroy, or anonymize it, subject to applicable law and technical limitations.

10. DATA SECURITY

COVENANT uses reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, payment system, or storage method can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account password and for notifying us promptly if you believe your account or personal information has been compromised.

11. YOUR PRIVACY CHOICES AND RIGHTS

Depending on where you live and the laws that apply, you may have the right to request that we:

  • Confirm whether we process your personal information.

  • Provide access to certain personal information.

  • Correct inaccurate personal information.

  • Delete certain personal information.

  • Provide a portable copy of certain information.

  • Restrict or object to certain uses.

  • Withdraw consent when processing is based on consent.

  • Explain the categories of information we collect and how we use them.

You may submit a request by contacting [PRIVACY EMAIL].

We may need to verify your identity before completing a request. We will use information submitted for verification only to evaluate and respond to the request.

Some information may be exempt from a request when retention is necessary to complete a transaction, detect fraud, comply with law, maintain business records, resolve disputes, or protect legal rights.

We will not discriminate against you for exercising an applicable privacy right.

Because COVENANT does not sell personal information or share it for cross-context behavioral advertising, there is no sale or advertising-related sharing from which you need to opt out.

12. CHILDREN’S PRIVACY

Our website and products are not directed to children under 13 years old.

We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us without appropriate parental authorization, contact us at [PRIVACY EMAIL] so we can review and delete it when appropriate.

13. THIRD-PARTY WEBSITES

Our website may contain links to websites or services operated by third parties.

COVENANT does not control the privacy, security, or data-handling practices of those third parties. Their collection and use of information are governed by their own privacy policies.

We encourage you to review the privacy policy of any third-party website or service before providing personal information.

14. INTERNATIONAL VISITORS

COVENANT operates from the United States.

If you access our website from outside the United States, your information may be processed and stored in the United States or in another location where our service providers operate.

Data-protection laws in those locations may differ from the laws of your country. When required, we will use appropriate legal safeguards for international transfers.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes to our website, products, business practices, technology, or legal obligations.

The revised policy will be published on this page with an updated “Last Updated” date.

When legally required, we will provide additional notice or request consent before applying a material change to previously collected information.

16. CONTACT US

Questions or requests concerning this Privacy Policy may be submitted to:

COVENANT

Legal business name: COVENANT LLC

Privacy email: Info@wearcovenant.com

Business address: 23129 SW 128th pl Miami FL 33170

Website: https://wearcovenant.com/

© 2026 COVENANT. All rights reserved.